Please
arrive 10-15 minutes prior to your scheduled appointment time. All
new clients are required to fill out a Client Intake form prior to your
treatment. All Clients are asked at every session to update their medical
history as needed.
A Credit Card is necessary to reserve treatments.
Appointments
are confirmed the day before the session if client request this service.
Sessions
begin and end at scheduled times. If you are late for your appointment,
we will do all we can to accommodate you, however, it may be necessary
to shorten or forfeit your service. In either case, you may be
charged the full service price.
It
is recommended that you call first to ensure that we are able to accommodate
your needs. Therapists perform services for which they are qualified
for (physically and emotionally) able to do. We refer clients out
to other professionals/specialist when work is not within our scope of
practice and/or not in the client’s best interest.
Please
be clean, having showered the same day as the treatment.
Do
not eat heavy meals less than two hours prior to treatment.
Coats,
purses and packages may be taken into the treatment area with you for
safe keeping. Please secure your valuables prior to the start of your
service. We are not responsible for lost or misplaced items.
Personal
and professional boundaries are respected at all times. Clients are draped
with sheets at all times during the session. Only the parts of
the body being worked on are exposed. The genitals and breast are never
exposed or massaged.
Please
be present for your massage. We reserve the right to refuse service to
anyone. If you are intoxicated, abusive or behave in an inappropriate
manner we will refuse to provide service or will terminate services if
they are in progress. In addition, your safety is important to
us; we will not provide services if the procedure requested is counter-indicated
due to pregnancy, illness, medical history or condition.
We
are a “techno-free” zone. We ask that you turn off
your pagers and/or cell phones upon your arrival and refrain from using
them during your services.
Please
remember that the time you spend with us is your time and it is our deepest
wish to provide you with exactly the experience you desire. Do
not be afraid to ask questions or communicate with us if there is anything
we can do to make you comfortable.
Tipping
is not required, but it is appreciated. The standard gratuity is
15 to 20% of the cost of the service provided. You may tip with
cash or you may add gratuities to your check or credit card.
Payment
is expected at the time of service is rendered unless other arrangements
have been made in advanced. We accept Cash, Check, Visa & MasterCard.
Cancellation
Policy - we ask that you notify us 24 hours in advance (or as soon as
possible) in order to allow us the opportunity to offer the time to another
guest. Emergency cancellations are determined at the practitioner’s
discretion. Appointments not cancelled in advance may result in
being liable for full payment for the missed appointments.
Privacy
and Confidentiality are maintained at all times. We follow all HIPPA
guidelines in the state of Colorado.
Gift
Certificates are available for all occasions. Gift Certificates are only
good for the person purchased for and expire on the date shown.
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